Administrative Professional Day (April 23, 2014)

Recognizing our office staff for their efforts and how to get information about your workers comp case faster.

Today’s post is dedicated to our hard-working office staff. Each play an important role in the resolution of your workers comp case.

Please consider them a resource to get information and solve minor problems. Here are some ways our office staff can help you.

1. Telephone calls / Faxes / E-mails

Kai is the first voice you hear when calling our office. Her job is to make sure your telephone call gets the attention it deserves. She can follow-up on messages if you have not heard back from your attorney. She will also be happy to update your file with a new telephone number or address. Please contact her if you want to confirm that mail or faxes were received.

2. Hearing dates / Letters / Emergencies

Carol is our lead secretary and has over 20 years experience. She can help you with questions about hearing dates and letters sent or received. You do not have to wait for an attorney to call you back to get answers. Please let her know if you have an emergency and she will put you in contact with an attorney immediately. We always have someone available to help you.

3. Status updates / Medical Records

Mark is our legal assistant and helps keep your file organized and updated. It can take several months to fully resolve your case and the situation may change. We ask that you please keep us posted on your medical and work status. It is also important to provide Mark with any unpaid medical bills. Our attorneys will call you directly if any new information is available about your case.

Michigan Workers Comp Lawyers never charges a fee to evaluate a case. We have represented injured and disabled workers exclusively for more than 35 years. Call (855) 221-2667 for a free consultation.

Related information:

Our Michigan Workers’ Compensation Attorneys

Photo courtesy of Creative Commons, by robef.

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